Question 1

What happens when a product-page check fails?

Accepted Answer

CartCairn reruns a failed product-page check to confirm the failure before treating it as confirmed. The first attempt and the confirmation retry are kept with the incident so owners can review what happened.

Question 2

What happens when a link check fails?

Accepted Answer

A failed link check is rerun to confirm the failure before CartCairn treats it as confirmed. The retry helps distinguish a repeatable broken link from a temporary response problem.

Question 3

What evidence can owners review in an incident?

Accepted Answer

Incident details show the affected target, the first-attempt and retry outcomes, the response status or lack of response, failure details, timestamps, and any saved recovery evidence. This is the evidence owners can review for both product-page and link-check incidents.

Question 4

What is required before purchase verification?

Accepted Answer

Purchase verification requires compatible shop test access and sandbox purchase details. CartCairn does not claim that checkout purchases are being tested until those prerequisites are supplied.